The Psychology of Organizations
Decision-Making
Why capable people make predictable errors of judgment, and how decision architecture catches what intelligence cannot.
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Why Smart People Make Bad DecisionsIntelligence does not protect against predictable errors of judgment. The cognitive machinery that makes people capable also makes them systematically wrong, and organizations amplify it.
Reading path
- 1Why Smart People Make Bad Decisions
Intelligence does not protect against predictable errors of judgment. The cognitive machinery that makes people capable also makes them systematically wrong, and organizations amplify it.
- 2Why Facts Do Not Change Minds
Presenting more evidence rarely changes minds. Why data loses to identity and motivated reasoning, and how leaders build alignment anyway.
- 3There Is Only One Reality in the Room
Every perspective is evidence, but no perspective is the whole system. A practical discipline for turning candor, curiosity, and competing views into one actionable picture.
- 4Decision Fatigue
Judgment is not a fixed trait. Why decision quality falls under load and volume, and why protecting attention is a governance issue.
- 5Escalation of Commitment
Why leaders pour more resources into a losing course precisely because they chose it, and how to design the stop before you need it.